Jose Baeza

Introduction

Creative and detail-oriented Communications graduate with hands-on experience in multimedia production, digital marketing, and public relations. Proven ability to manage video editing, content creation, and customer service with strong bilingual communication skills (English/Spanish). Seeking to expand influence in media, entertainment, and content creation.

Home: Welcome

Resume

Education

Bachelor of Arts: Communication, Spring 2022

Purdue University Fort Wayne – Fort Wayne, IN

Concentration: Media and Culture
Minor: Theatre
3.2 GPA

Experience

Created and edited video content for Purdue University Fort Wayne.
Completed college-level photography courses at Ivy Tech Community College and Purdue Fort Wayne.
Gained skills in content analysis and storytelling development.
Operated video cameras and related equipment during college courses and while working at Cyclone Social.
Produced audition reels using professional video techniques for entertainment industry roles.
Professionally edited photos for social media platforms and for Cyclone Social clients.
Researched and identified potential influencers for client marketing campaigns.
Captured behind-the-scenes content for social media during production shoots.
Served as Director for Allen County shows broadcasted on Access Fort Wayne.

Skills

Bilingual: Fluent in Spanish and English
Problem-Solving & Critical Thinking: Strong analytical and decision-making abilities
Image Editing: Proficient in Adobe Lightroom and Photoshop
Photography: College-level training and practical experience
Video Editing: Skilled in iMovie, Adobe Premiere Pro, and DaVinci Resolve
Professional Video Equipment Handling: Experience with cameras, lighting, and audio setups
Video Recording: College-level production experience
Social Media Management: Creating, curating, and managing engaging content across platforms

Work History

Product Specialist, 1/25 to Present

Kelley Chevrolet - Fort Wayne, IN

Delivered tech support and mobile app setup for customers; paired devices and educated clients on in-car features.
Translated for Spanish-speaking customers, improving accessibility and customer satisfaction.
Coordinated vehicle inventory, dealer trades, and on-lot logistics; assisted in office operations.

Monorail Pilot & Resorts Custodial, 6/24 to 11/24

Walt Disney World - Orlando, FL

Safely operated monorail transport for thousands of guests daily.
Managed simultaneous communication with control centers and guests.
Maintained calm, guest-focused demeanor in high-volume, fast-paced environment.

Media Production Assistant, 07/23 to 6/24

ACPL/Allen County Government - Fort Wayne, IN

Responsible for operation of multiple cameras in order to film various Allen County government television programs, including Allen County events and meetings between government officials.
Utilized programs including Adobe Premiere Pro and After Effects for post-production.
Represented ACPL in public-facing events and community relations.
Scheduled studio sessions and provided front desk service and phone support.

Video Editor/Studio Camera Operator, 11/22 to 6/24

WFFT - Fort Wayne, IN

Edited daily video news segments with Edius; organized archived footage and media assets.
Operated cameras for live and pre-recorded studio broadcasts.
Recorded essential video and B-roll footage for news segments and reporters.
Assisted reporters with live shots out in the field along with experience using LiveU units.

Floorcoverings Sales, 08/2018 to 07/23; 12/24 to Present

Menards – Fort Wayne, IN

Leveraged in-depth knowledge of products and inventory to optimize the guest experience and drive customer satisfaction.
Applied effective warehousing techniques to ensure accurate and efficient product distribution across the sales floor.
Trained and onboarded new team members in alignment with company guidelines, policies, and performance standards.

Intern, 05/2021 to 08/2021

Cyclone Social – Fort Wayne, IN

Scheduled and managed social media posts for clients using SproutSocial.
Conducted influencer outreach and developed brand partnerships.
Operated professional camera equipment for videography and photography.
Supported photo/video shoots and edited visual content for client campaigns.
Built ad strategies with the digital advertisements team.

Guest Show, 08/2019 to 01/2020

Walt Disney World – Orlando, FL

Provided Compassionate Guest Support: Assisted lost individuals in reuniting with their parties and retrieving lost items, demonstrating empathy, active listening, and problem-solving under pressure.
Maintained a Positive Environment: Applied detail-oriented cleaning standards to create a welcoming, safe, and respectful space for all guests.
Cross-Cultural Communication: Engaged with diverse global audiences in both Spanish and English, fostering inclusive and effective communication.
Goal-Oriented Mindset: Set and achieved personal performance goals, consistently striving to improve service quality and responsiveness.
Created Meaningful Connections: Delivered personalized guest experiences by identifying individual needs and exceeding expectations, aligning with principles of human-centered care and support.